Page History: WhenTech Fill Service
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Page Revision: 2012/05/02 12:52
Any CTS Customer Firm that desires WhenTech order execution and fill services via T4 API must send
support@ctsfutures.com an informal request. The request must come from the Customer Firm's T4 administrator or officer.
Upon recieving the request CTS support will add the WhenTech and WhenTechFills applications to list of available applications in the Customer Firm's Live environment.
Any WhenTech user that desires order execution via the T4 API must have a valid T4 User that has been assigned the WhenTech application and at least one T4 Trading account. This user and account setup is performed by the Customer Firm T4 administrator. Any existing T4 customer can simply be granted access to the WhenTech application. IMPORTANT: No WhenTech end user needs to be granted access to the WhenTechFills application directly. This application is dedicated to the WhenTech fill service described below.
If a firm would like to provide T4 API fills to their WhenTech end users they must provide WhenTech a T4 user which WhenTech installs and runs on WhenTech servers for fill capture. WhenTech must run a server side service for their fill capture as they provide their customers with more in depth historical fill analysis then T4. T4 order book is limited to top day only. The service must run 24x6 in order to capture fills that occur when end users arn't logged into WhenTech.
I took this email as your informal request for me to add the apps You will now see the WhenTech and WhenTechFills apps. You will assign WhenTech to your end users and yes they can use the same T4 credentials and both frontends in parallel for the same CTS fees. Orders through WhenTech will be counted under the T4 cap. The only additional fees will be for the WhenTech frontend specifically which is between the user and WhenTech unless your firm is handling that billing.
The WhenTechFills app is a special service that will run on WhenTech servers. This is used to capture end user fills so that further historical analyisis can be performed and reported back to that same WhenTech user via the WhenTech frontend.
You will need to provide WhenTech with an additional user created (let’s call it WhenTechFillUser) within your firm. This user will be dedicated for the WhenTechFill service. You will need to assign each account being used by a WhenTech customer to this additional user:
WhenTech & T4 User A has accounts 11111 & 22222
WhenTech & T4 User B has accounts 33333 & 44444
WhenTechFillUser is then assigned 11111, 22222, 33333, 44444
An alternative would be to just grant the WhenTechFillUser the Risk Manager role knowing that WhenTech will receive all data for your firm but will be discarding anything they don’t care about.
Let me know if you have any other questions.